Terms & Policies

At Wings of Taxes, we aim to provide clear and reliable tax, accounting and compliance services. The following terms explain our services, payment conditions, cancellation and refund policies, and how customer information is handled.

1. About Wings of Taxes

Wings of Taxes is a professional tax, accounting and business compliance service provider serving individuals, professionals and businesses in India. Our services are primarily provided through digital and online communication channels, making professional tax and compliance assistance convenient for our customers.

2. Our Services

Our services include Income Tax Return preparation and filing, GST-related assistance, accounting and bookkeeping, financial statement preparation, tax consultancy and advisory, business registration and related compliance services.

The exact scope of services depends on the customer's requirements and the service agreed upon before commencement of work.

3. Payment Terms

Professional fees are communicated to customers before payment. Depending on the nature of the assignment, an advance or partial payment may be required before work begins.

Payments may be made through the online payment methods provided by Wings of Taxes.

Government fees, statutory charges, filing fees or other third-party charges, where applicable, are communicated separately.

Payment for a service does not guarantee approval or processing by a government or statutory authority where such approval or processing is outside our control.

4. Cancellation Policy

Customers may request cancellation of a service before or after work has commenced.

Where work has already commenced, any refund will be considered based on the work completed, time spent and expenses incurred.

Services that have already been completed or substantially performed may not be eligible for a refund.

5. Refund Policy

Refund requests are reviewed based on the nature and status of the service.

Professional fees relating to work already completed or substantially performed may not be refundable.

Government fees, statutory charges, filing fees and third-party charges already paid or utilised may not be refundable.

Duplicate or excess payments will be reviewed and, where appropriate, refunded through the original payment method.

6. Return & Replacement Policy

Wings of Taxes provides professional and digital services and does not sell physical products. Therefore, product return, replacement or exchange is not applicable to our services.

7. Customer Responsibilities

Customers are responsible for providing complete, accurate and timely information and documents required for their requested services.

Wings of Taxes relies on the information and documents provided by customers while preparing returns, applications, financial statements and other documents. Delays or consequences arising from incomplete, inaccurate or delayed information may affect service timelines and outcomes.

8. Privacy Policy

Wings of Taxes respects the privacy and confidentiality of customer information.

Depending on the service requested, we may receive information such as names, contact details, PAN, GST-related information, accounting records, financial information, tax information and other documents required for providing our services.

Customer information is used for providing requested services, preparing and filing statutory documents, processing payments, communicating with customers, maintaining records and complying with applicable legal requirements.

We do not sell customer personal information and take reasonable measures to protect customer information from unauthorised access or disclosure.

9. Currency & Pricing

All service fees and payments are denominated in Indian Rupees (INR) unless specifically stated otherwise.

Service charges are communicated to customers before payment. Pricing may vary depending on the nature and complexity of the service required.

10. GST & Statutory Registration

Wings of Taxes is currently not registered under GST. Accordingly, no GSTIN is displayed on this website. Where applicable, statutory or government charges are communicated separately to customers.

11. Legal & Regulatory Compliance

Our services are provided in accordance with applicable laws, rules and regulations in India. Customers are responsible for providing truthful and complete information required for their services.

Processing times may depend on government departments, statutory authorities, online portals and other circumstances beyond our control.

12. Import & Export

Wings of Taxes does not sell, supply or export physical goods. Therefore, product import or export restrictions are not applicable to our services.

13. Customer Support & Grievances

For service-related questions, payment issues, cancellation requests, refund requests or grievances, customers may contact Wings of Taxes using the contact details provided below.

Email: wings.taxes@gmail.com
Phone: +91 9886677315
Business Hours: Monday–Saturday, 10:00 AM–7:00 PM

14. Updates to These Policies

Wings of Taxes may update these terms and policies from time to time to reflect changes in our services, business practices or applicable legal requirements. The latest version will be made available on this website.